Technical Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced L2/L3 Support Engineer to join our team at Hiring Prism LLP.
Key Responsibilities:
- Provide advanced technical support and troubleshooting for a range of IT systems and services.
- Deploy, configure, and migrate Microsoft Office 365 Cloud services, including Exchange, SharePoint, and Azure.
- Administer and manage cloud VoIP systems.
- Maintain and support Microsoft Server environments, including Hyper-V and VMware.
- Perform hardware maintenance and provide support for various devices and components.
- Configure and manage networking systems, including firewalls and Wi-Fi networks.
- Support and troubleshoot Sage and Iris accounting software.
Requirements:
- 5+ years of experience in a 2nd/3rd line support role.
- Expertise in Microsoft Office 365 Cloud, including deployment, configuration, and migration of Exchange, SharePoint, and Azure services.
- Proficient in Microsoft Server, Hyper-V, and VMware environments.
- Hands-on experience with hardware maintenance and support.
- Strong networking skills, including firewall configuration and Wi-Fi network setups.
What We Offer:
A challenging and rewarding role with opportunities for growth and development in a dynamic and innovative company.
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