Fashion Retail Specialist

2 weeks ago


Gurgaon, Haryana, India 32nd Full time
About 32nd

We are a pioneering real estate company with a legacy of innovation and excellence. Established in 1990, we have revolutionized the commercial, co-working, hospitality, and luxury retail spaces across India, with a focus on Delhi-NCR and Goa.

Today, 32nd is a vibrant cultural and lifestyle community that partners with the world's leading brands and tastemakers. We are innovators at heart, discovering and incubating emerging brands with unparalleled, high-end offerings; introducing disruptive cutting-edge experiential technology and offering luxury residences with global appeal.

Role Overview

As a Retail Sales Associate at 32nd, you will play a pivotal role in providing an exceptional shopping experience for customers. You will be responsible for assisting customers in finding the perfect products, providing information about our offerings, and ensuring the store's overall appearance is inviting and well-maintained.

Key Responsibilities
  • Assist customers in finding products that meet their preferences and needs.
  • Provide accurate and detailed information about products, including fabric, design, and care instructions.
  • Handle customer inquiries, concerns, and complaints professionally and promptly, ensuring a positive resolution.
  • Stay up-to-date with the latest fashion trends, designers, and product offerings to provide informed recommendations to customers.
  • Upsell and cross-sell products to maximize sales opportunities while understanding and respecting customer preferences.
  • Monitor inventory levels and replenish stock as needed.
  • Participate in sales and promotional events to meet or exceed sales targets.
Requirements
  • 3+ years of experience in fashion retail, particularly with a multi-designer store.
  • Passion for fashion and a strong understanding of current trends and designers.
  • Excellent interpersonal and communication skills.
  • Customer-centric attitude with a willingness to go the extra mile.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Degree in fashion or retail-related education is a plus.
What We Value
  • In-depth understanding of retail industry trends.
  • Entrepreneurial DNA and a high-ownership approach towards challenges.
Our Commitment

32nd is committed to equal employment opportunities regardless of race, colour, national origin, gender, sexual orientation, age, religion, and veteran status. We embrace diversity as a strength, and our hiring and promotion decisions are based solely on qualifications and merit. We are proud to be an equal opportunity employer, dedicated to building a more equitable and inclusive future for all.


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