Airline Operations Coordinator

1 week ago


Delhi, Delhi, India RC Project Consultancy (RCPC) Full time
Role Overview

We are seeking an Airline Operations Coordinator to join our team at RC Project Consultancy (RCPC) in Delhi, India. This role is perfect for individuals who enjoy working with customers and have a keen eye for detail.

Key Responsibilities
  • Customer Service: Assist travelers in booking flights, providing information on available airlines, flight schedules, and fares.
  • Ticket Issuance: Issue tickets, boarding passes, and other travel documents as required.
  • Reservation Management: Process ticket reservations and issue electronic and paper tickets efficiently.
  • Cancellations and Modifications: Handle ticket modifications and cancellations, including re-booking flights and calculating refund amounts accurately.
  • Check-in Assistance: Help passengers with check-in procedures, baggage handling, and special needs.
  • Problem Resolution: Assist customers with problems that may arise during travel, ensuring a smooth journey.
Requirements
  • Excellent Communication Skills: Provide top-notch customer service skills, excellent communication, and interpersonal skills.
  • Attention to Detail: Demonstrate good numeracy and literacy skills, with the ability to work under pressure.
  • Technical Proficiency: Possess knowledge of relevant computer systems, ensuring efficient task completion.
What We Offer

A competitive salary package of ₹450,000 per annum, making it an attractive opportunity for those seeking a stable career in the airline industry.



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