Chief Customer Solutions Officer

16 hours ago

Mangalore, Karnataka, India beBeeSolution Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

We are seeking a highly skilled and customer-focused individual to bridge the gap between our customers' needs and product development teams.

This role is central to ensuring our solutions deliver maximum value to clients, particularly in the government sector, while aligning with our product vision and strategic priorities.

You will lead customer-facing workshops, deliver training, capture business and technical requirements, guide solution design, and champion customer perspectives throughout the product lifecycle.

Key Responsibilities
  • Lead customer workshops to capture needs, constraints, operational context, and success criteria.
  • Gather and document customer requirements, translating them into clear, actionable product and technical specifications.
  • Showcase product capabilities and guide customers through relevant use cases to maximize adoption and value realization, plan and lead customer training activities.
Solution Design & Proposal Support
  • Support proposal development in collaboration with Sales and Pre-Sales, tailoring solutions to government client needs and priorities.
  • Translate customer insights into actionable product requirements that inform development planning and roadmap decisions.
  • Actively participate in Agile ceremonies, ensuring customer needs are accurately represented and prioritized.
  • Contribute to project delivery planning, working with cross-functional teams to define scope, delivery milestones, resource needs, and risk mitigation strategies.
Issue Management & Continuous Improvement
  • Review and assess Change Requests for feasibility, impact, and alignment with the product roadmap.
  • Help prioritize customer requests in partnership with Product Management and R&D, balancing customer value with delivery capacity.
  • Support the development team with issue root cause analysis to ensure timely resolution and maintain product quality.
Product Expertise & Cross-Team Collaboration
  • Maintain deep product knowledge, staying current with capabilities, roadmap developments, and technical architecture.
  • Cultivate expertise in using the product and deliver operational and methodology training for customers.
  • Collaborate across teams, acting as the voice of the customer within Product, Engineering, and Delivery organizations.
Qualifications & Experience
  • Strong familiarity with Telecom / Telephony / Cellular / Analytics Domain and IP network technologies.
  • Hands-on experience in SIGINT collection systems within Intelligence, Security, or Cyber domains is a strong advantage.
  • Proven experience in customer-facing solution roles, such as Product Manager, Solution Consultant, or Pre-Sales Engineer.
  • Ability to translate technical concepts into business value and vice versa.
  • Experience working with Agile teams, participating in sprint planning, and backlog grooming is an advantage.
  • Bachelor's degree in computer science, Engineering, or a related field.
  • Excellent English skills.
Key Attributes
  • Customer-centric mindset with a passion for delivering value.
  • Strategic thinker who can execute tactically.
  • Adaptable and comfortable in dynamic environments.
  • Skilled at building trust and credibility with stakeholders.
  • Strong analytical and problem-solving abilities.

Travel Requirements: Willingness to travel to client locations as needed, up to 30% of time.

  • Chief Financial Officer

    13 hours ago

    Mangalore, Karnataka, India beBeeFinancial Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: Chief Financial OfficerThe Chief Financial Officer will lead the company's financial strategy, ensuring alignment with business objectives. The ideal candidate will possess strong knowledge of Direct Tax Law, TDS, and auditing principles.Responsibilities:Manage daily finances, arranging Capex and working capital finance from banks.Coordinate with...

  • Chief Data Growth Officer

    20 hours ago

    Mangalore, Karnataka, India beBeeData Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

    Job Title: Chief Data Growth OfficerThe ideal candidate will lead end-to-end delivery of data management projects, ensuring scope, timeline, and quality objectives are consistently met.Key Responsibilities:Oversee multiple concurrent programs and ensure alignment with business and IT strategies.Define, implement, and enforce best practices and standards for...

  • Chief Technology Officer for E-Commerce

    3 hours ago

    Mangalore, Karnataka, India beBeeEcommerce Full time ₹ 40,00,000 - ₹ 55,00,000

    Job Title: Chief Technology Officer for E-CommerceThis role spearheads the establishment of a new India Development Center from scratch.Leads architectural decisions for scalable e-commerce platforms catering to B2B and B2C customers worldwide.Promotes engineering excellence across all projects.The ideal candidate has:A minimum of 14 years of experience,...

  • Chief Financial Officer

    2 weeks ago

    Mangalore, Karnataka, India Amor Management Consultants Full time

    Job DescriptionWe are seeking a highly experienced Chief Financial Officer (CFO) to provide strategic financial leadership for a manufacturing company. This role is responsible for the full ownership of the P&L and Balance Sheet, driving profitability, managing an IPO process, and leading a high-performing finance team.Key Responsibilities- P&L and Balance...

  • Customer Support Officer

    3 weeks ago

    Mangalore, Karnataka, India Mphasis Full time

    PLEASE APPLY ONLY IF YOU ARE COMFORTABLE WORKING FOR NIGHT SHIFTS Job Title: Support Specialist Job Duration: Full time job opportunity with Benefits Work Location: Ella, PL Compound, Morgans gate, Jeppu Market Road, Mangalore, Karnataka (ONSITE JOB)Process Skills: · Respond to customer queries via inbound/outbound calls and emails within defined SLA's·...

  • Chief Financial Director

    5 days ago

    Mangalore, Karnataka, India beBeeStrategic Full time ₹ 20,00,000 - ₹ 40,00,000

    **Group Chief Financial Officer Job Description**The Group Chief Financial Officer is a key leadership position that oversees the financial strategy, planning, and management of the organization.Key Responsibilities:Develop and execute the group's financial strategy aligned with business goals.Advise the CEO and Board on financial planning, capital...

  • Chief Operating Officer

    3 hours ago

    Mangalore, Karnataka, India beBeeExecutive Full time ₹ 1,20,00,000 - ₹ 2,42,00,000

    Chief of Staff", ", "This is a senior leadership role that oversees strategic initiatives, manages projects, and drives business growth. It's an ideal opportunity for someone who excels in corporate strategy, operational planning, and project management.", '","Strategic Execution": Responsible for owning and executing end-to-end initiatives from planning to...

  • Senior Business Development Manager

    15 hours ago

    Mangalore, Karnataka, India beBeeMarketing Full time ₹ 15,00,000 - ₹ 17,70,000

    Chief Marketing Officer Job DescriptionThis is a senior-level position responsible for leading our company's marketing efforts and driving business growth. We are seeking a highly experienced and accomplished Chief Marketing Officer to join our team.The successful candidate will be responsible for developing and executing strategic business plans to generate...

  • Technical/ Solution Architect

    2 weeks ago

    Mangalore, Karnataka, India Damco Solutions Full time

    Position Title: Technical/ Solution Architect - Python || Immediate JoinersExperience :10 Years+Location: Pan India || Work Mode: RemoteShift Timing 11:00 AM to 8:00 PMExpected Skills:Architect and design scalable, secure, and highly available systems from scratch or evolve existing platforms with modern best practices.Own the technical vision and roadmap...

  • Chief Accounting Officer

    2 days ago

    Mangalore, Karnataka, India beBeeAccountant Full time ₹ 8,00,000 - ₹ 12,50,000

    Job DescriptionWe are seeking a highly skilled and detail-oriented accounting professional to manage day-to-day accounting tasks using DATEV software. The ideal candidate will have a strong understanding of German accounting principles and experience supporting tax office closings, including preparing and submitting financial data in compliance with local...