Digital Marketing Account Director
3 weeks ago
The ideal candidate will have experience in all stages of the sales cycle, confident in building new client relationships and maintaining existing ones.
We seek a highly skilled Senior Account Manager to cultivate solid relationships with clients through exceptional after-sales service.
Candidates should have at least 4+ years of experience in account management/client services roles in digital marketing agency experience with extensive experience in performance marketing.
Responsibilities- Cultivate strong client relationships through exceptional after-sales service.
- Create a positive onboarding experience for new clients.
- Regularly interact with clients through phone calls, email communications, or face-to-face meetings.
- Maintain accurate records of existing and potential clients.
- Inspire repeat business from clients.
- Analyze performance data to offer clients data-driven business insights.
- Ensure timely receivables and cash flow from clients.
- Coordinate with internal teams, managers, and stakeholders to meet deliverables.
- At least 4+ years of experience in account management/client services roles in digital marketing agency experience with extensive experience in performance marketing.
- Excellent verbal, written communication, and presentation skills.
- Ability to work beyond job description requirements.
- Understand market and competitor activities.
- Ability to deliver results under pressure.
- Project management experience.
- Multi-tasking and working under strict deadlines.
- Efficiently work with minimal supervision.
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