Digital Marketing Account Director

3 weeks ago


Mumbai, Maharashtra, India Balbale Consulting Services Full time
Job Description

The ideal candidate will have experience in all stages of the sales cycle, confident in building new client relationships and maintaining existing ones.

We seek a highly skilled Senior Account Manager to cultivate solid relationships with clients through exceptional after-sales service.

Candidates should have at least 4+ years of experience in account management/client services roles in digital marketing agency experience with extensive experience in performance marketing.

Responsibilities
  • Cultivate strong client relationships through exceptional after-sales service.
  • Create a positive onboarding experience for new clients.
  • Regularly interact with clients through phone calls, email communications, or face-to-face meetings.
  • Maintain accurate records of existing and potential clients.
  • Inspire repeat business from clients.
  • Analyze performance data to offer clients data-driven business insights.
  • Ensure timely receivables and cash flow from clients.
  • Coordinate with internal teams, managers, and stakeholders to meet deliverables.
Requirements
  • At least 4+ years of experience in account management/client services roles in digital marketing agency experience with extensive experience in performance marketing.
  • Excellent verbal, written communication, and presentation skills.
  • Ability to work beyond job description requirements.
  • Understand market and competitor activities.
  • Ability to deliver results under pressure.
  • Project management experience.
  • Multi-tasking and working under strict deadlines.
  • Efficiently work with minimal supervision.


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