
Operational Excellence Leader
1 day ago
Our company aims to establish itself as a leader in the fashion and lifestyle industry by creating unique offerings that allow individuals to express themselves.
Driven by creativity, technology, and customer obsession, we're scaling rapidly across India with the goal of launching new stores and rolling out fresh collections weekly.
As we strive to reimagine modern ethnic wear, we seek a Program Manager who can help us achieve our growth goals. This individual will be responsible for planning, tracking, and improving core processes across fulfilment, warehousing, and other operational teams.
The ideal candidate will possess strong cross-functional collaboration skills, data-backed decision making abilities, and scalable practices that support our growth.
Key Responsibilities:
- Process Creation & SOP Building
- Design and implement Standard Operating Procedures (SOPs) for efficient workflows.
- Standardize processes to ensure consistency and improve efficiency.
- Continuously refine processes based on data and feedback.
- Program Management
- Lead projects on efficiency, automation, and scalability across operations.
- Support execution of new launches, seasonal peaks, and promotional campaigns.
- Cross-Functional Collaboration
- Partner with fulfilment and warehousing teams to ensure smooth order flow.
- Work closely with supply chain, retail, category, finance, and tech/product teams.
- Data & Analytics
- Develop dashboards and reports for visibility into operational health.
- Use data to identify bottlenecks and recommend scalable solutions.
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