Operations Coordinator
4 weeks ago
Wells Fargo is seeking a skilled Operations Processor to support our service center or department environment. As an Operations Processor, you will perform moderately complex operations duties, requiring considerable knowledge of company personnel policies and practices. Your responsibilities will include collecting data, preparing operational reports, and utilizing the company's internal operations to perform duties. You will also coordinate projects, furnish information to authorized persons, and provide guidance to employees regarding personnel policies and procedures.
Required Qualifications:
- 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Job Expectations:
- Complete implementation requests on a wide array of product and service offerings.
- Review new and existing wire service requests and execute data entry of those services within databases and applications.
- Update and/or create account information that impacts pricing, revenue, and other financial reporting.
- Analyze and implement exception and complex requests.
- Respond to queries from business partners related to implementation.
- Perform routine administrative, system related, and customer support tasks.
- Interact and collaborate with team, peers, manager on procedures.
- Review and verify implementations executed by peers.
- Partner with manager on walkthroughs with business partners and risk teams.
- Follow established policies, procedures, and regulatory requirements.
- Adhere to the productivity and quality standards established by the department.
- Follow steps and procedures to ensure the appropriate risk controls are met.
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