
Experienced Retail Professional
12 hours ago
Job Summary:
We are seeking a results-driven Retail Store Manager to lead our retail operations. This individual will be responsible for driving sales growth, improving customer satisfaction, and maximizing profitability.
Key Responsibilities:- Sales Planning: Set and achieve sales targets aligned with business objectives.
- Operations Management: Maintain Gross Margin, Stock-On-Hand (SOH), Segment & Brand mix, Discount management, and other key metrics as per business strategy.
- Production and Quality: Implement production, productivity, quality, and customer service standards to ensure exceptional customer experience.
- Merchandise Management: Recommend product lines and ensure appropriate merchandise mix to drive sales and revenue growth.
- Inventory Management: Drive sales, margin, shrink control, and cost optimization through effective inventory management practices.
- Compliance and Risk Management: Manage commercials and statutory compliance to minimize risk and ensure regulatory adherence.
- Performance Management: Manage performance and foster teamwork among store staff to achieve business objectives.
- Talent Development: Identify and develop talent for critical positions to ensure succession planning and business continuity.
- Customer Experience: Address customer feedback to improve service and processes, and stay updated on competition to maintain a competitive edge.
- Local Events and Promotions: Drive local events and promotions as per marketing calendar to engage customers and drive sales.
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