Credit Card Fraud Risk Manager

5 days ago


Aligarh, Uttar Pradesh, India beBeeFraud Full time ₹ 50,00,000 - ₹ 1,00,00,000

Job Overview

Protect Mastercard and its stakeholders from financial losses by managing, analyzing, and resolving fraud and dispute cases.

Key Responsibilities:
  • Investigate and analyze fraud and dispute cases related to Mastercard transactions.
  • Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
  • Collaborate with cross-functional teams to ensure seamless case resolution.
  • Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
  • Document case outcomes accurately and escalate complex or high-risk issues.

 

Requirements
  • Graduate degree in any field
  • 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry
  • Strong knowledge of payment processing systems, card schemes, and fraud detection methodologies
  • Analytical mindset with the ability to interpret complex transaction data
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills


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