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Lead Underwriter Operations Specialist
2 weeks ago
This role is ideal for a seasoned professional looking to leverage their expertise in insurance underwriting operations. As an Underwriting Operations Manager, you will be responsible for overseeing the entire underwriting service delivery process for a leading insurance provider.
Key Responsibilities:
- Function as an operating leader and partner with client Underwriting CFO and deliver pre-issuance UW services, rating, quoting, binders, and post-issuance services.
- Manage a team of 200 staff members across three geographies, with no onshore retained staff.
- Ensure stable operating model amidst renewal rush quarterly and annual reinsurance renewal, displaying agility, experiential client handling, and people management.
- Drive transformation and standardization across three operating geographies to converge delivery under center of excellence lens.
- Be the primary point of contact for clients' underwriting center of excellence in India.
- Demonstrate zero surprise operational delivery and manage cycles of renewal surge.
- Work with transformation teams to drive committed efficiency and digital initiatives in niche domain.
- Mentor a niche team of insurance Underwriting professionals and drive career pathing.
Qualifications:
- Bachelor's degree in any stream.
- Experience in BPO/KPO.
- Robust Insurance Underwriting operations experience, with experience of handling 50 direct team in prior Underwriting roles.
- Expertise in data handling and smart operations.
Benefits:
- Opportunity to work at the cutting edge of AI, automation, and digital innovation.
- Chance to make an impact and drive change for global enterprises and solve business challenges that matter.
- Accelerate your career with hands-on experience, mentorship, and continuous learning opportunities.
- Join a values-driven culture built on a foundation of integrity and inclusion.