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Senior Conversational AI Quality Assurance Specialist

1 month ago

Hyderabad, India HyrEzy Talent Solutions Full time
Take your career to the next level as a key player in our conversational AI team. As a Senior Conversational AI Quality Assurance Specialist, you will be responsible for owning and executing the end-to-end QA process for the conversational experience, including customer experience outside of Dialogflow. Your expertise in scripting and creating test-cases for unit-testing the Dialogflow BOT will be crucial in ensuring the quality and reliability of our conversational AI solutions. If you have prior experience in BOT development or testing, we want to hear from you Our company is a new-age AI-First Digital and Cloud Engineering services company that drives Agility and Relevance for our client's success. We offer excellent opportunities for growth and development in a positive and empowering work environment. Our diverse and inclusive team values innovation and creativity, and we are committed to building a vibrant workforce. Key responsibilities include:

• Owning and executing the end-to-end QA process for the conversational experience including customer experience outside of Dialogflow.
• Scripting/Creating test-cases for unit-testing the Dialogflow BOT.
• Collaborating with cross-functional teams to ensure seamless integration and deployment of conversational AI solutions.

We are committed to creating a culture that values and respects diversity, equality, and inclusion. If you are passionate about innovation and excellence, and are looking for a challenging and rewarding role, apply now to become a part of our dynamic team.