Conversational AI Quality Assurance Specialist
1 week ago
At LivePerson, we're redefining the Conversational AI industry with innovative solutions that empower customer conversations globally. Our teams work collaboratively in agile environments to drive quality, continuous feedback, and end-to-end ownership.
Your RoleYou will be responsible for developing and implementing test plans and test cases according to project requirements and specifications. This includes identifying, documenting, and monitoring software defects and inconsistencies.
Key Responsibilities:- Develop and implement test plans and test cases according to project requirements and specifications.
- Identify, document, and monitor software defects and inconsistencies.
- Collaborate with developers and product managers to comprehend product requirements and deliver timely feedback on test results.
- Conduct regression testing, smoke testing, and exploratory testing.
- Ensure thorough investigation, documentation, and resolution of all reported issues.
- Participate in test planning and estimation activities.
- Maintain detailed documentation of test results and testing progress.
- Continuously enhance testing processes and methodologies.
To succeed in this role, you'll need a minimum of two years of experience as a QA Engineer, mostly engaged in manual testing. A track record of success in manual testing or a related QA position is also essential. You should have a solid understanding of QA procedures and the Software Development Life Cycle (SDLC).
- Minimum of two years of experience as a QA Engineer, mostly engaged in manual testing.
- A track record of success in manual testing or a related QA position.
- Solid understanding of QA procedures and the Software Development Life Cycle (SDLC).
- Ability to write precise, succinct, and thorough test plans and cases.
- Expertise with a range of testing methodologies and approaches, such as regression, smoke, and functional testing.
- Strong analytical and problem-solving abilities.
- A keen eye for detail and excellent planning abilities.
- Strong interpersonal and communication abilities.
- Proficiency in executing tasks in a collaborative setting.
- Fundamental understanding of automated testing methods and tools.
We offer a competitive salary range of $85,000 - $110,000 per annum, depending on experience.
BenefitsAt LivePerson, we value our employees and offer a range of benefits, including:
- Health: Medical, Dental, and Vision
- Time away: Vacation and Holidays
- Development: Generous tuition reimbursement and access to internal professional development resources.
We are an equal opportunity employer and celebrate diversity. We're proud to be recognized as a top innovative, beloved, and remote-friendly workplace.
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