Conversational Experience QA Specialist
2 days ago
Overview
HyrEzy Talent Solutions is a leading provider of AI-First Digital and Cloud Engineering services, driving agility and relevance for our clients' success.
We are committed to creating a culture that values diversity, equality, and inclusion, fostering innovation and creativity through diverse teams.
About the Role
We are seeking a highly skilled Conversational Experience QA Specialist to own and execute the end-to-end QA process for conversational experiences, including customer interactions outside of Dialogflow.
The successful candidate will have prior experience in BOT development or testing and possess excellent scripting skills to create test cases for unit-testing the Dialogflow BOT.
Key Responsibilities
- Owning and executing the end-to-end QA process for conversational experiences
- Scripting/Creating test cases for unit-testing the Dialogflow BOT
- Maintaining high-quality standards in testing and delivering results-driven outcomes
Requirements
- Prior experience in BOT development or testing
- Excellent scripting skills and knowledge of Dialogflow
- Ability to work independently and collaboratively as part of a team
What We Offer
A competitive salary of 15-28 LPA and opportunities for growth and development in a dynamic and innovative environment.
We foster a positive and empowering work environment that values diversity, equality, and inclusion, providing employees with opportunities to bring their unique perspectives and experiences to the table.
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