
Bilingual Healthcare Customer Experience Manager
3 days ago
We are seeking a skilled Bilingual Customer Service Team Lead to oversee the day-to-day operations of our customer service team.
The ideal candidate will have strong leadership skills, excellent communication abilities, and proficiency in both Spanish and English.
- Key Responsibilities:
- Manage team performance and address customer inquiries
- Facilitate communication between customers and the company
- Ensure delivery of exceptional customer service
Requirements include:
- Strong skills in Customer Service, Customer Support, and Customer Service Management
- Excellent Customer Satisfaction and Communication skills
- Proficiency in both Spanish and English
- Leadership and team management experience
- Strong problem-solving skills and ability to work in a hybrid environment
- Bachelor's degree in Business, Communications, or a related field is preferred
This role offers an exciting opportunity to grow professionally and make a positive impact on our customers. If you are a motivated individual with a passion for customer service, we encourage you to apply for this challenging and rewarding position.
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