Chief Data Excellence Officer

3 hours ago

Salem, Tamil Nadu, India beBeeData Full time US$ 1,50,000 - US$ 1,91,000

Transforming Data Platforms for Global Impact

McDonald's is a global leader in the fast food industry, with locations in over 100 countries.

The company's data platforms play a crucial role in delivering business solutions and customer experiences across the globe.

As we continue to grow and evolve, it is essential that we have the right professionals in place to support our data-driven initiatives.

The Data Platform Observability Lead will be responsible for establishing and advancing observability, monitoring, and reliability practices across the Enterprise Data & Analytics Platforms landscape.

This role ensures end-to-end visibility into platform performance, data pipeline health, system availability, and operational SLAs.

We are looking for an experienced professional who can lead cross-functional collaboration and align technical work with business outcomes.

Key Responsibilities:

  • Design and implement comprehensive observability frameworks to monitor performance, reliability, and availability of EDAA data platforms and services.
  • Define and track key SLIs, SLOs, and KPIs across critical platform components and data pipelines.
  • Lead the integration of monitoring, logging, tracing, and alerting tools to enable real-time insights and root cause analysis.
  • Collaborate with platform engineering, SRE, and product teams to enhance observability coverage and automate incident responses.
  • Drive the adoption of best practices in telemetry collection, dashboards, and visualization for operational excellence.
  • Oversee incident management processes and post-mortem practices to ensure continuous reliability improvements.
  • Provide leadership in tool evaluation and deployment across observability and performance management platforms.
  • Partner with security, compliance, and data governance teams to ensure visibility into data usage, lineage, and policy adherence.
  • Lead operational reviews and reporting to highlight system health, risks, and opportunities for optimization.

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