Sales and Event Management Professional
3 days ago
About Us
We are a team of dedicated professionals working together to deliver exceptional results. Our purpose is based on care, and we believe that caring leaders build trust and engagement by cultivating genuine relationships.
We are seeking an experienced professional to join our team as an Event Manager. As an Event Manager, you will play a critical role in ensuring the success of our events. Your primary responsibility will be to plan and execute sales calls using our consultative selling principles and SMART selling philosophies.
The ideal candidate will have a proven track record of pre-qualifying and targeting major companies and government departments, utilising our events database and developing effective sales solicitation strategies to increase hotel market share. You will also be responsible for maintaining a detailed knowledge of hotel facilities, features and services, conducting routine telemarketing activities to identify new business opportunities, meeting and greeting VIP guests upon arrival/departure, and conducting regular market surveys and competitor researches.
- Carefully plans Sales Calls into defined objectives.
- Maintains a detailed knowledge of Hotel facilities, features and services.
- Professionally conducts routine telemarketing activities to identify new business opportunities.
- Meets and greets VIP guests upon arrival/departure.
- Conducts regular Market Surveys and Competitor Researches.
- Plans and makes Sales trips to Companies and Government Departments which is our current and potential clientele to explore into new Events business opportunities.
- Entertains and conducts site inspections to relevant Companies representatives/Government officials/delegates whenever required.
- Implements all Events action plans related to responsibility areas as outlined in the Marketing plan.
- Assists Events Buddy to follow-up on all matters in the absence of Events Buddy.
- Reviews and constantly seeks Productivity level improvements through the process of 'taking work out of the system' (when appropriate) and thorough streamlining of work process.
Key Responsibilities: Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times. Maintains complete and supported records of all Events Agreements, Contracts and Quotations for the Hotel. Establishes an efficient trace file to ensure that all business booked is properly tracked. Submits Sales report to Associate Director of Events in a timely manner. Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation. Prepares and ensures all Events Orders are distributed to concerned department in a timely manner.
- Achieves the monthly and annual personal target contributing to the Events revenue.
- Develops and reviews Personal Business Plan which is linked to the Hotel's Annual Business Plan.
- Continuously seeks ways to maximise revenues and profits by cross selling and up selling other facilities and service.
- Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
Requirements:
- A degree in a relevant field or equivalent experience.
- Proven track record of achieving targets and exceeding expectations.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong organisational and time management skills.
- Results-driven with a strong focus on customer satisfaction.
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