Upgrading Skills Professional

3 days ago

Vijayawada, Andhra Pradesh, India beBeeAcademic Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title - Upgrading Skills Professional

Position Overview:

You will be the primary contact for potential learners and their families, guiding them through our skill-upgrading offerings in domains like digital marketing, design, content strategy, and paid media.

Main Responsibilities:

Counselling & Support:

  • Conduct personalized counselling sessions for potential learners, detailing available upskill courses, certification paths, eligibility, curriculum benefits, tools taught, and expected career outcomes.
  • Address queries regarding course tools and software, entry-level requirements, and program pathways.

Lead Management & Conversion:

  • Manage and nurture inbound leads via phone, email, messaging apps, and in-person consultations.
  • Use consultative, student-first counselling paired with soft closing techniques to meet enrolment targets.

Enrolment Goal Achievement:

  • Meet monthly and quarterly enrolment targets while maintaining high standards of transparent and ethical counselling.
  • Built trust-based relationships, ensuring prospects have clarity and confidence throughout the admission journey.

Reporting & CRM:

  • Accurately document all lead interactions, updating CRM records, lead status, followup plans, and outcome updates.
  • Generate clear reports to support tracking of lead conversion rates and counselling effectiveness.

Candidate Requirements:

  • Bachelor's degree in any discipline from a recognized institution.
  • Exceptional verbal and written communication skills in English and Malayalam.
  • Empathetic, persuasive, and student-oriented counselling approach with strong interpersonal sensitivity.
  • Comfortable in a target-driven environment with an emphasis on process compliance and detail.

About Our Institution:

We are committed to empowering individuals and communities through education and skill-building initiatives.

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