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2 weeks ago
We are seeking a skilled Desktop Support Specialist to join our team.
This role is responsible for maintaining the functionality and reliability of our IT environment.
You will be involved in various stages of project development, from initial planning to ongoing iterations.
Your key responsibilities will include:
- Administering Microsoft Intune for endpoint management
- Providing support for Azure Virtual Desktop (AVD) infrastructure
- Utilizing Nexthink for proactive monitoring and troubleshooting
In addition to these responsibilities, you will manage incident and service request processes, handle grant application requests, administer user accounts in Active Directory, and facilitate consultant onboarding/offboarding processes.
Required skills include:
- Strong knowledge of Microsoft Windows operating systems and Office applications
- Familiarity with Active Directory and network administration tools
- Excellent troubleshooting and problem-solving skills
- Strong customer service and communication skills
Candidates should possess a bachelor's degree in computer science, information technology, or a related field, as well as proven experience in desktop support or a similar role.
We offer a dynamic work environment where you will have the opportunity to grow and develop your skills with the support of our Engineering team leads and other technology team members.
This role offers a unique chance to make a significant impact on our organization's success.
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