Support and Services Supervisor

1 month ago


Bengaluru, Karnataka, India GN Group Full time
Job Title: Support and Services Supervisor

About the Role:

We are seeking an exceptional Support and Services Supervisor to join our Jabra team in Bangalore, India. As a key member of our Product Support Team, you will be responsible for delivering operational plans and setting day-to-day team objectives.

Key Responsibilities:

  • Manage the day-to-day activities of your team to ensure that staffing levels and scheduling are appropriate for meeting department service level goals.
  • Work closely with high-performing teams to deliver exceptional Customer Experiences in each support interaction.
  • Develop and maintain a technically strong and motivated team to support all regional and global goals and objectives.
  • Conduct specialty projects and perform other related duties as assigned by the Support Manager.
  • Coordinate departmental activities with other departments to ensure organizational effectiveness and customer satisfaction.

Requirements:

  • Bachelor's in information technology or relevant diploma.
  • 4+ years of experience as a Customer Support Supervisor/Manager or similar role supporting B2C/B2B customers in India within a high contact support center.
  • Familiarity with Jabra products and hi-tech audio/video solutions is a plus.
  • Experience using help desk software, various softphones, videoconference solutions, and remote support tools.
  • Excellent communication skills – both verbal and written in English and Hindi.

What We Offer:

As a Support and Services Supervisor at Jabra, you will have the opportunity to work in a fun, fast-paced environment and make a significant contribution to our team's success. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you


  • Technical Supervisor

    3 weeks ago


    Bengaluru, Karnataka, India GN Group Full time

    Growth Opportunities in Support and ServicesBangalore, IndiaDo you thrive in an environment that values autonomy, ownership, and creativity?Jabra India is seeking an exceptional Team Leader to join our Jabra Team.As part of the Product Support Team, the Support and Services Supervisor will be tasked with delivering results that make a significant...


  • Bengaluru, Karnataka, India Oracle Full time

    Job SummaryAs a Product Support Supervisor at Oracle, you will serve as an advocate for customer needs, delivering post-sales support and solutions to the Oracle customer base. This involves resolving non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic...


  • Bengaluru, Karnataka, India Arohana Support Full time

    Arohana Support is seeking a highly skilled Compliance Review Specialist - ABA Treatment Note Auditor to join our team. This is a remote opportunity with a US-based supervisor. The ideal candidate will have a general understanding of ABA principles and be proficient in utilizing Central Reach, Microsoft Excel, and G-Suite.Responsibilities:Conduct audits of...


  • Bengaluru, Karnataka, India Kennametal Full time

    Job Title: Customer Service SupervisorDescription: Kennametal Inc. is seeking a Customer Service Supervisor to drive sales efficiency and enhance customer satisfaction. The ideal candidate will possess strong analytical skills, a customer-centric mindset, and the ability to collaborate effectively across departments.Key Responsibilities:Manage relationships...


  • Bengaluru, Karnataka, India Sabre Full time

    Job SummaryWe are seeking a highly skilled Technical Support Supervisor to join our team at Sabre. The successful candidate will be responsible for managing a team of analysts and specialists who provide 24/7 support to airline and travel agency customers.Key ResponsibilitiesLead a team of technical support specialists to ensure seamless and consistent level...


  • Bengaluru, Karnataka, India Pranathee Services Full time

    Job DescriptionAt Pranathee Services, we are seeking a highly skilled Administrative Supervisor to join our team. The successful candidate will be responsible for performing administrative tasks, including scheduling, maintaining files and sorting mail for the Human Resources department.Enter employment data into computer databasesTrack and update hourly...

  • Finance Supervisor

    1 month ago


    Bengaluru, Karnataka, India Otis College of Art and Design Full time

    Job Summary:Otis is seeking an experienced professional to supervise a team in a new in-house shared service center supporting South Asia and other parts of the world. The supervisor will be responsible for managing a team during their shift, ensuring team members deliver performance that meets or exceeds the Service Level Agreement in terms of quality and...


  • Bengaluru, Karnataka, India The Cigna Group Full time

    About The RoleCigna is a leading global health services provider, dedicated to helping people improve their health, wellbeing and sense of security. We are currently seeking a highly skilled Technical Support Senior Supervisor to join our production support team.Key ResponsibilitiesManage a portfolio of applications, databases, services and infrastructure...


  • Bengaluru, Karnataka, India BardWood Support Services India Pvt Ltd Full time

    We're seeking a skilled Operations Coordinator to play a vital role in ensuring the smooth operation of our support services. As a key member of our team, you will manage internal and external stakeholder relationships, efficiently handle queries and escalations, and contribute to the continuous improvement of operational processes.Key...


  • Bengaluru, Karnataka, India GN Group Full time

    Job Title: Support and Services SupervisorAbout the Role:We are seeking an exceptional Support and Services Supervisor to join our Jabra India team. As a key member of our Product Support Team, you will be responsible for delivering results that make a significant contribution to department and project delivery.Key Responsibilities:Deliver operational plans...


  • Bengaluru, Karnataka, India Leons Burges and Wings Full time

    At Leons Burges and Wings, we are seeking a skilled Food Service Associate to join our team. As a Food Service Associate, you will be responsible for preparing and serving food to our customers. You will also be responsible for maintaining a clean and safe work environment, adhering to health and safety regulations.You will assist in the food preparation...


  • Bengaluru, Karnataka, India Kennametal Full time

    Kennametal Inc. is seeking a highly skilled Customer Service Supervisor to lead our team in India. As a key member of our sales operations and customer service department, you will be responsible for driving sales efficiency and enhancing customer satisfaction.The ideal candidate will possess strong analytical skills, a customer-centric mindset, and the...


  • Bengaluru, Karnataka, India Kennametal, Inc. Full time

    Kennametal Inc., a leading materials science and technology company, seeks a Customer Service Supervisor to drive sales efficiency and enhance customer satisfaction. This role involves managing relationships with distribution partners, optimizing sales processes, and ensuring seamless communication between sales teams and customers.Key...


  • Bengaluru, Karnataka, India Sabre Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.As a Product Support Supervisor at Sabre, you will be positioned at the center of the travel industry, shaping the future...


  • Bengaluru, Karnataka, India Oracle Full time

    Job Summary:As a Product Support Supervisor at Oracle, you will play a critical role in delivering exceptional customer service and support. Your focus will be on resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services.As...

  • Finance Supervisor

    4 weeks ago


    Bengaluru, Karnataka, India Otis College of Art and Design Full time

    Job Summary:We are seeking an experienced professional to manage our in-house shared service center, supporting South Asia and other parts of the world. The supervisor will be responsible for managing a team during their shift, ensuring team members deliver performance that meets or exceeds the Service Level Agreement in terms of quality and efficiency.Key...


  • Bengaluru, Karnataka, India Jineshwar Malleable and Alloys Full time

    Job Title: Fettling Shop SupervisorAbout the Role: We are looking for a skilled and experienced Fettling Shop Supervisor to join our team at Jineshwar Malleable and Alloys. As a key member of our manufacturing operations team, you will be responsible for overseeing the grinding and fettling process of sand casting products.Key Responsibilities:Fettling...


  • Bengaluru, Karnataka, India The Cigna Group Full time

    About The Cigna GroupCigna Healthcare, a division of The Cigna Group, is a leading global health services provider dedicated to helping people improve their health, wellbeing and sense of security. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their...

  • Finance Supervisor

    2 weeks ago


    Bengaluru, Karnataka, India Otis College of Art and Design Full time

    Job Summary:We are seeking an experienced professional to supervise a team in a new in-house shared service center supporting South Asia and other parts of the world. The supervisor will be responsible for managing a team during their shift, ensuring team members deliver performance that meets or exceeds the Service Level Agreement in terms of quality and...


  • Bengaluru, Karnataka, India Koch Global Services Full time

    About the RoleWe are seeking a highly skilled Procurement Supervisor to join our team at Koch Global Services. As a Procurement Supervisor, you will be responsible for managing a team of Procurement Specialists and SMEs, providing support for Procurement order management, RFQ management, Expediting, Outage procurement support, and handling exceptions.Key...