Application L2 Support Engineer

2 weeks ago


Navi Mumbai, Maharashtra, India HDFC Securities Ltd Full time

About HDFC Securities:

HDFC Securities Ltd is a leading stock broking company in India and a subsidiary of HDFC Bank, one of the country's top private sector banks. With over two decades of experience, we have established ourselves as a preferred trading platform for NSE & BSE, offering an integrated 3-in-1 account (Trading + Demat + Savings) backed by cutting-edge technology.

We are currently enhancing our platforms to continue delivering exceptional services to our valued customers. Our teams work tirelessly to ensure seamless operations, with a strong focus on system availability and performance.

This role is crucial in ensuring the continuous availability and performance of our critical applications, working closely with various teams to resolve issues promptly and maintain system stability around the clock.

Job Description:

  • Provide second-level technical support for critical backend applications and infrastructure in a 24/7 operational environment
  • Respond to and resolve complex application issues escalated from L1 support, ensuring minimal system downtime
  • Monitor system health, performance, and availability using various tools and dashboards

Required Skills and Qualifications:

  • 5-8 years of hands-on experience in Application Support or similar IT roles
  • Strong troubleshooting skills across Linux environments and cloud-based applications
  • Experience with AWS services and architecture, including CloudWatch for log analysis

The estimated salary for this position is ₹15,00,000 - ₹25,00,000 per annum, depending on location and qualifications. The salary range is based on industry standards and market conditions.



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