Cash Flow Specialist

3 days ago

Chennai, Tamil Nadu, India beBeeAccountant Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title

Financial Collector - Cash Flow Management

About the Role

We seek a diligent Financial Collector to join our Global Shared Services Team. As a key team member, you will be responsible for communicating with customers to address and resolve overdue payments.

Main Responsibilities
  • Initiating contact with customers via phone calls, emails, letters, or other communication methods to address outstanding accounts.
  • Sending payment reminders and follow-up messages to encourage timely payments.
  • Negotiating mutually beneficial payment plans with customers.
  • Responding to customer inquiries regarding outstanding debts and resolving billing disputes or discrepancies.
  • Reconciling accounts to ensure received payments match outstanding amounts and updating account information accurately.
  • Maintaining detailed records of all customer communications, including payment promises and agreements.
  • Providing high-quality customer service, assisting with payment-related inquiries, and maintaining professionalism in all interactions.
  • Conducting credit limit reviews to prevent overtrading and informing customers when they are nearing their credit limits.
  • Escalating unresolved accounts to supervisors or collection managers as needed.
Requirements
  • Bachelor's or Postgraduate degree in Commerce, Computer Science, or Business Administration with a focus on finance.
  • Minimum 50% aggregate scores in academic pursuits.
  • 2-5 years of relevant work experience, preferably in Order to Cash processes.
  • Proficient understanding of accounting and financial principles, specifically for Order to Cash.
  • Experience with financial software and ERP systems, such as SAP or Oracle.
What We Offer
  • Competitive compensation and performance-based incentives.
  • Training and development opportunities to enhance skills and abilities.
  • Flexible work arrangements to support work/life balance.
  • Paid time off: Privilege (earned leave).
  • Comprehensive medical insurance coverage.

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