IT Deployment Specialist
5 days ago
Location: Primarily Remote, Occasionally On-Site As Needed
Employment Type: Full-Time | Entry-Level
About the Role:
LENS Corporation is seeking a highly skilled IT Deployment Specialist to join its team. This entry-level role involves deploying and supporting advanced video management and surveillance solutions for demo and client sites — primarily in a remote capacity. It's an excellent opportunity for individuals looking to build a career in technical deployment, client support, and IT services.
Key Responsibilities:
- Remote System Deployment & Configuration: Assist in remotely configuring and deploying video management systems for client and demo sites.
- Technical Support: Provide real-time support to resolve system setup, software, and connectivity issues.
- Client Interaction: Serve as the initial point of contact during deployments, providing exceptional customer service and escalating complex issues when needed.
- User Training & Documentation: Guide clients through virtual training sessions and maintain thorough documentation of deployment and support activities.
- Routine Maintenance: Perform software updates and maintenance to ensure systems operate smoothly.
Qualifications:
- Education: Diploma or Bachelor's degree in IT, Electronics, or a related technical field.
- Experience: 2-5 years in a technical support or IT field (trainees are also welcome).
- Technical Skills: Understanding of network configurations, IP setup, and software installation. Familiarity with video surveillance systems is a plus but not mandatory.
- Soft Skills: Strong communication skills, problem-solving abilities, and a customer-first mindset.
- Mobility: Comfortable working remotely, with the flexibility to travel for occasional on-site deployments.
Estimated Salary: $60,000 - $80,000 per year, based on market standards and location.
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