Technology Operations Specialist

We are seeking a skilled and experienced Technology Operations Specialist to join our team. As the Revenue Operations Manager, you will be responsible for owning and optimizing our entire go-to-market (GTM) tech stack.

This role requires a strategic thinker who can simplify complex technical ecosystems and eliminate unnecessary tools or processes. You will serve as the architect and mechanic of our systems, ensuring they work in harmony to support efficient workflows and surface the right insights to drive growth.

About the Job

You will own and optimize our GTM tech stack by evaluating tool usage, reducing redundancy, and integrating platforms for seamless data flow. This includes serving as an SFDC administrator and power user, managing workflows, fields, objects, and automation to ensure our CRM supports sales, marketing, and customer success.

You will partner closely with Sales, Marketing, and CS teams to design efficient processes across lead routing, scoring, attribution, pipeline hygiene, and reporting. Your goal will be to build and maintain reports/dashboards that help us track key metrics, such as pipeline velocity, conversion rates, and campaign ROI.

Key Responsibilities

• Owning and optimizing our GTM tech stack, including evaluating tool usage, reducing redundancy, and integrating platforms for seamless data flow
• Serving as an SFDC administrator and power user, managing workflows, fields, objects, and automation to ensure our CRM supports sales, marketing, and customer success
• Partnering with Sales, Marketing, and CS teams to design efficient processes across lead routing, scoring, attribution, pipeline hygiene, and reporting
• Building and maintaining reports/dashboards that help us track key metrics, such as pipeline velocity, conversion rates, and campaign ROI
• Leading tool onboarding and offboarding, including vendor management and training
• Solving data gaps, syncing issues, and ensuring reliable reporting between systems
• Staying ahead of new features and capabilities across our GTM tools, constantly improving how we work
• Analyzing GTM data across the funnel to identify trends, test hypotheses, and propose actionable improvements across sales, marketing, and customer touchpoints
• Supporting forecasting, capacity planning, and performance analysis to help leadership make informed, data-driven decisions

Requirements

• Proven experience managing GTM tools, especially Salesforce, HubSpot, and at least 2–3 of the following: Apollo, Clay, Chili Piper, Gong
• Strong experience in B2B SaaS GTM models, ideally supporting both SLG and PLG motions
• Hands-on SFDC admin experience with the ability to build and troubleshoot workflows, custom fields, automation, and integrations
• Strong understanding of B2B revenue operations and the connection between sales, marketing, and customer success
• Ability to simplify complex tech ecosystems and eliminate unnecessary tools or processes
• Analytical mindset: knowing your way around dashboards, attribution, and pipeline metrics
• Comfortable rolling up your sleeves but also thinking strategically about how tech can unlock growth
• Curious, fast learner, and proactive problem-solver

Bonus Points

• One or more of the following Salesforce certifications: Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Sales Cloud Consultant
• Experience with data tools: Looker, Tableau, or similar
• Experience supporting ABM or multi-touch attribution models

About Us

We are an equal opportunity employer committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as an individual with a disability.

We celebrate differences and strive to create an inclusive environment where everyone feels valued and empowered to succeed.