Central Flow Operations Manager
4 weeks ago
About the Role
The Central Flow Lead is a key position in our team, responsible for managing the workflow of multiple Fulfillment Centers (FCs) from a remote centralized location. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Manage the workflow of orders across multiple processes.
- Minimize fulfillment costs while maintaining high customer satisfaction levels.
- Communicate workflow status with Operations Managers and Area Managers, and escalate any risks or deviations from Standard Work.
- Provide operational insights to the Amazon Fulfillment Technology (AFT) team and work with them to develop advanced automated flow control for FC operations.
- Manage flow settings for multiple process paths in outbound operations for multiple Fulfillment Centers based on shift plans.
Requirements
- 1+ years of experience with Microsoft Office products and applications.
- High school diploma or equivalent.
- Ability to work a flexible schedule, including weekends, nights, and holidays.
- Physical ability to lift up to 49 pounds and stand/walk for up to 12 hours.
Preferred Qualifications
- 1+ years of experience in manufacturing or customer-facing environments.
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