Central Flow Operations Manager

4 weeks ago


Bengaluru, Karnataka, India ASSPL - Karnataka Full time

About the Role

The Central Flow Lead is a key position in our team, responsible for managing the workflow of multiple Fulfillment Centers (FCs) from a remote centralized location. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Manage the workflow of orders across multiple processes.
  • Minimize fulfillment costs while maintaining high customer satisfaction levels.
  • Communicate workflow status with Operations Managers and Area Managers, and escalate any risks or deviations from Standard Work.
  • Provide operational insights to the Amazon Fulfillment Technology (AFT) team and work with them to develop advanced automated flow control for FC operations.
  • Manage flow settings for multiple process paths in outbound operations for multiple Fulfillment Centers based on shift plans.

Requirements

  • 1+ years of experience with Microsoft Office products and applications.
  • High school diploma or equivalent.
  • Ability to work a flexible schedule, including weekends, nights, and holidays.
  • Physical ability to lift up to 49 pounds and stand/walk for up to 12 hours.

Preferred Qualifications

  • 1+ years of experience in manufacturing or customer-facing environments.


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