Operations Manager II, 3P Central

5 days ago


Bengaluru, Karnataka, India ATSPL - Karnataka Full time
Operations Manager II, 3P Central Job Description

The Operations Manager II, 3P Central is a critical role that drives compliance culture through risk and mitigation actions, centrally manages the 3P SC Network Performance by ensuring process improvements and apt review models, and handles commercial negotiations and loss recovery with 3P Partners in coordination with Procurement & SLP.

Main Responsibilities
  • Drive a culture of compliance with partners to ensure zero breach of contracts.
  • Oversee and manage the 3P Middle Mile Network Performance, collaborating with MPO, L&D and 3P Partners across 14 3P Sort Centers in IN.
  • Develop and implement stringent recovery mechanisms like automated reports, standard deep dive formats and reviews to minimize losses and improve overall operational efficiencies.
  • Develop benchmarking for indirect and direct cost elements.
  • Ensure budget planning for partner accounts are completed in coordination with Finance.
  • Drive the formulation and implementation of new program launches, design SOPs, and develop scalable long-term initiatives in coordination with MPO, partner, central flow and ACES.
Requirements

Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

3+ years of performance metrics, process improvement or lean techniques experience

Knowledge of commercial analysis and billing account management

Strong communication and negotiation skills



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