Customer Communication Specialist for Banking Sector

3 weeks ago


Bengaluru, Karnataka, India 2coms Full time
Welcome to 2coms

About the Role
As a Customer Communication Specialist with 2coms, you will be responsible for handling customer complaints in a timely and efficient manner. Our client is India's leading private sector bank, and we are looking for a skilled professional to join their team.

Key Responsibilities
• Action customer complaints within stipulated TATs
• Ensure quality resolution for customer complaints
• Validate inputs from various channels on complaints cases
• Regularly highlight key complaint trends across locations

What We Offer
• Competitive salary
• PF and ESI benefits
• Incentives

Requirements
• Both male and female candidates can apply
• 0-1 year of experience
• Pan India work location
  • Operations Director

    4 weeks ago


    Bengaluru, Karnataka, India Commonwealth Bank Full time

    Organization:At Commonwealth Bank, our mission is to empower individuals and businesses to achieve their financial goals. We strive to provide exceptional service and support to our customers, and we're looking for a talented individual to join our team as an Operations Director - Banking Sector.Job Title: Senior Manager, Retail Banking OperationsLocation:...


  • Bengaluru, Karnataka, India RDS staffing services Full time

    At RDS Staffing Services, we are seeking a skilled Banking Process Specialist to join our team in Bangalore. The ideal candidate will have a strong educational background and one year of experience in the BPO sector.Key Responsibilities:Provide excellent English language support to customers.Meet the eligibility criteria for this role, including a Graduate...


  • Bengaluru, Karnataka, India Call For Jobs Full time

    About Call For JobsCall For Jobs is a leading organization in the industry, committed to delivering exceptional services to our customers.Job SummaryWe are seeking a highly skilled and experienced Digital Customer Experience Specialist to join our team. In this role, you will be responsible for engaging with customers, providing a superior digital...

  • Phone Banking Officer

    3 weeks ago


    Bengaluru, Karnataka, India Call For Jobs Full time

    As a Customer Engagement Specialist at Call For Jobs, you will be responsible for building and maintaining strong relationships with our portfolio customers. Your primary focus will be on continuous engagement, accurate interaction detail capture, and call handling according to defined standards. Your goal will be to resolve customer queries accurately,...


  • Bengaluru, Karnataka, India IDFC FIRST Bank Full time

    Job Title: Senior Rural Banking Relationship SpecialistWe are seeking a skilled and experienced Senior Rural Banking Relationship Specialist to join our team at IDFC FIRST Bank. This role is an excellent opportunity for those who want to make a real impact in the rural banking sector.About the Role:The successful candidate will be responsible for deepening...


  • Bengaluru, Karnataka, India DBS Bank Full time

    At DBS Bank, we are seeking a talented and driven Ambitious Banking Specialist to join our Consumer Banking Group in India. As an Ambitious Banking Specialist, you will be responsible for delivering exceptional customer experiences and driving business growth through effective relationship management.We offer a competitive salary of ₹25 Lacs per annum,...


  • Bengaluru, Karnataka, India Australia and New Zealand Banking Group Limited (ANZ) Full time

    About the RoleThe Know Your Customer (KYC) Specialist will play a pivotal role in supporting operational activities for Australia Division KYC at ANZ. Key responsibilities include ensuring new to bank complex entities are on boarded in line with requirements of ACIP, remediation of existing customer profiles, and removal of KYC restraints from accounts.This...


  • Bengaluru, Karnataka, India Jobs for Humanity Full time

    About the RoleFIS is seeking a skilled Software Engineer to join our team as a Core Banking Solutions Specialist. As a key member of our team, you will be responsible for designing, coding, testing, implementing, maintaining, and supporting PROFILE implementations and customizations.Key ResponsibilitiesDesign, code, test, implement, maintain and support...


  • Bengaluru, Karnataka, India Bangalore Job Hub Full time

    **Job Title:** International Banking Support SpecialistWe're seeking a highly skilled International Banking Support Specialist to provide exceptional customer service to our global banking customers. As a key member of our team, you will be responsible for handling inbound calls, addressing inquiries, and resolving account-related...


  • Bengaluru, Karnataka, India Goldman Sachs Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team in Bengaluru. As a key member of our US Deposits function, you will be responsible for providing exceptional customer service and support for our online retail deposit products.Key ResponsibilitiesProvide timely and accurate support to customers with various online...


  • Bengaluru, Karnataka, India IDFC FIRST Bank Full time

    Job Title: Rural Banking SpecialistJob Purpose: To deepen relationships with rural banking accounts and ensure best-in-class service to customers.Key Responsibilities:Map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and...


  • Bengaluru, Karnataka, India RDS staffing services Full time

    Job Title: Banking Voice Process SpecialistAbout the Role:We are seeking a highly skilled Banking Voice Process Specialist to join our team at RDS Staffing Services. As a Banking Voice Process Specialist, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Key Responsibilities:Handle customer...


  • Bengaluru, Karnataka, India Covenant Consultants Full time

    Company OverviewCovenant Consultants is a leading company in IT and operations, recognized for its world-class platforms and processes, agile IT infrastructure, and innovation in banking and financial services.We are seeking a talented Senior Data Engineer to join our team in the banking sector. This full-time position is based in a dynamic and fast-paced...


  • Bengaluru, Karnataka, India SAP Full time

    About the RoleWe are seeking an experienced Public Sector Business Process Transformation Specialist to join our team in Bengaluru. As a key member of our advisory and implementation services team, you will work closely with public sector clients to deliver business transformation initiatives leveraging SAP solutions.ResponsibilitiesAnalyze and define...


  • Bengaluru, Karnataka, India Jobs for Humanity Full time

    About the RoleWe are seeking a skilled Linux System Support Specialist to join our team in the Banking Domain. The ideal candidate will have hands-on experience in Linux, Python, and scripting, as well as production support knowledge and database knowledge.ResponsibilitiesProvide production support for our banking applicationsHandle inquiries and resolve...


  • Bengaluru, Karnataka, India MUFG Full time

    Job SummaryMUFG seeks a skilled Senior Transaction Banking Specialist to join our team in Bangalore. The successful candidate will play a key role in driving positive client experiences and operational efficiency efforts.About the RoleThe Senior Transaction Banking Specialist will be responsible for developing and implementing best practices to drive client...


  • Bengaluru, Karnataka, India NeoLotex Business Solutions Private Limited Full time

    About Us: At NeoLotex Business Solutions Private Limited, we are committed to delivering exceptional customer support in the banking sector.About the Role: We seek a highly skilled Customer Support Team Lead to oversee our call center operations and ensure seamless interactions with clients.Job Responsibilities: As a Customer Support Team Lead, you will be...


  • Bengaluru, Karnataka, India NR Consulting - India Full time

    Job Title: Core Banking SpecialistJob Summary:At NR Consulting - India, we are seeking a highly skilled Core Banking Specialist to join our team. This role requires strong knowledge of retail banking products, including loans, deposits, and transaction management. The ideal candidate will have experience in test planning, risk management, and issue tracking....


  • Bengaluru, Karnataka, India Covenant Consultants Full time

    About Covenant ConsultantsWe are a leading provider of IT and operations solutions, recognised for our world-class platforms and processes, agile IT infrastructure, and innovation in payments, internet banking, and mobile apps.Our team is seeking a seasoned Senior Software Engineer to join us in the banking sector. This full-time position is based in...


  • Bengaluru, Karnataka, India Jobs for Humanity Full time

    About the RoleFIS is seeking a skilled Linux Support Specialist with expertise in the Banking Domain to join our team. As a key member of our IST team, you will be responsible for implementing, maintaining, and supporting applications software delivered on time and within budget.Key ResponsibilitiesProvide production support and handle inquiries and issues...