Global Benefits Specialist

3 days ago


Bengaluru, Karnataka, India Papaya Global Full time

Papaya Global is a rapidly growing, award-winning B2B tech company with a mission to revolutionize the payroll and payments industry. Our innovative technology provides a comprehensive solution for managing global workforces, from hiring and onboarding to managing and paying employees in over 160 countries.

We are seeking an experienced professional to join our team as a Global Benefits Expert, focusing on payroll code mapping during implementation. This role involves collaborating with clients and in-country payroll providers, ensuring accurate mapping of payroll codes, driving process improvements, and providing support to the team.

Key Responsibilities:

  • Lead payroll code mapping projects for clients during implementation.
  • Collaborate with clients and in-country payroll providers to align payroll mappings with system requirements.
  • Develop and maintain internal workflows for implementation tasks in Salesforce and Excel.
  • Manage issue resolution processes, including escalation procedures and documentation.
  • Drive continuous improvement initiatives to streamline mapping processes.
  • Work cross-functionally with internal teams, including Implementation Managers and Payroll Operations.
  • Track implementation progress and issue resolution within Salesforce.
  • Participate in meetings to discuss workflows, issue resolution, and escalation procedures.
  • Contribute to the development of training materials and process documentation.
  • Demonstrate a proactive approach by asking clarifying questions before taking action to ensure data accuracy and alignment with project goals.

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