Global Benefits Expert

5 days ago


Bengaluru, Karnataka, India Papaya Global Full time
Job Description

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with a mission to revolutionize the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology provides a comprehensive solution for managing global workforces, from hiring and onboarding to managing and paying employees in over 160 countries.

We are seeking an experienced professional to join our team as an Global Benefits Expert, focusing on payroll code mapping during implementation. This role involves collaborating with clients and in-country payroll providers, ensuring accurate mapping of payroll codes, driving process improvements, and providing support to the team.

Key Responsibilities:

- Lead payroll code mapping projects for clients during implementation.
- Collaborate with clients and in-country payroll providers to align payroll mappings with system requirements.
- Develop and maintain internal workflows for implementation tasks in Salesforce and Excel.
- Manage issue resolution processes, including escalation procedures and documentation.
- Drive continuous improvement initiatives to streamline mapping processes.
- Work cross-functionally with internal teams, including Implementation Managers and Payroll Operations.
- Track implementation progress and issue resolution within Salesforce.
- Participate in meetings to discuss workflows, issue resolution, and escalation procedures.
- Contribute to the development of training materials and process documentation.
- Demonstrate a proactive approach by asking clarifying questions before taking action to ensure data accuracy and alignment with project goals.

Requirements:

- Experience in payroll code mapping, HRIS systems, and/or payroll operations.
- Strong background in process improvement and workflow management.
- Experience with payroll security and compliance laws
- Proficiency in Excel, Salesforce, and collaboration tools such as Teams, Slack, and email.
- Experience in leading projects or teams in a fast-paced implementation environment.
- Excellent communication and organizational skills.
- Ability to lead, train and mentor clients and in-country partners effectively.

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