Reception Desk Liaison

6 days ago

Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 8,00,000 - ₹ 12,00,000

Front Office Coordinator Role

The front office coordinator plays a pivotal role in ensuring seamless day-to-day operations at the front desk. Effective communication, organizational skills, and a professional demeanor are essential for providing an exceptional experience for visitors, employees, and clients.

Key Responsibilities:

  • Welcoming visitors and guests with a positive first impression of the organization.
  • Managing front desk and telephone switchboard operations, including answering calls and routing them to relevant departments.
  • Maintaining a fully functional reception area during business hours.
  • Efficiently handling conference/meeting room bookings.
  • Responding to general inquiries and providing accurate information or assistance.
  • Overseeing the ordering process for staff business cards according to company-defined procedures.
  • Ensuring the reception area is tidy and well-organized, with newspapers, magazines, and other materials neatly arranged.
  • Promoting a friendly and welcoming work environment.
  • Familiarity with security and emergency procedures, collaborating with security personnel as needed.
  • Supporting the initiation of emergency procedures according to location-specific guidelines.
  • Assisting with purchase orders, invoice tracking, and timely ordering of office essentials/medicines.
  • Providing administrative support to various office functions as required.

Qualifications & Skills:

  • Bachelor's degree in any discipline (preferred).
  • 2–4 years of experience in a front office, receptionist, or customer-facing role in a corporate setting.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multi-tasking abilities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Professionalism with discretion when handling sensitive information.
  • Strong customer service orientation.

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