Systems Engineering Expert

1 week ago

Chennai, Tamil Nadu, India beBeeNetwork Full time ₹ 17,05,800 - ₹ 23,23,733
Pre-Sales Systems Engineer Role Overview

This is a key role that involves supporting sales representatives in various technical matters, such as pre-sales, sales calls, and post-sales.

  • Key Responsibilities:
  • Assisting in qualifying sales leads from a technical standpoint.
  • Responding to RFP compliances and working on cross-references and handling pre-bid meetings.
  • Being the main technical resource on sales calls and answering/educating customers on issues ranging from features, specifications, and functionality to integration.
  • Being conversant with networking applications and solutions.
  • Leading technical contact for identified accounts for technical issues and working closely with the technical support escalation team and engineering to answer, elevate, and resolve customer's technical issues.
  • Understanding and following escalation processes.
  • Participating in the development and support of presentations for customers and partners.
  • Clearly articulating technical elements of the company value proposition to customers and partners.
  • Contribute to the creation of case studies, white papers, and media articles for customers and/or partners.
  • Fostering a collaborative, team-based environment, sharing best practices and building lasting relationships.
  • Effectively negotiating and pursuing conflict resolution.
  • Leading strategic (organizational) opportunities and proactively providing consultative support.
  • Creating customer documentation for POC.
Qualifications

We are seeking a candidate with the following qualifications:

  • 8+ years of experience in technical/pre-sales support as a sales or systems engineer.
  • Stupendous presentation skills.
  • 5-7 years of experience in Network & Security.
  • Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV, etc.
  • Preferably working in OEM.

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