Proactive Monitoring Systems Engineer

4 weeks ago


Bangalore Metropolitan Area, India Diversified Full time

Job Description:

As a key member of the Diversified team, we are seeking an experienced Deployment Engineer to support our proactive monitoring system deployments for audio visual, video conferencing, and digital signage devices.

Key Responsibilities:

  • Proactive Monitoring System Deployments: Collaborate with our team to deploy proactive monitoring tools for audio-visual, video conferencing, and digital signage devices, ensuring seamless integration and optimal performance.
  • Platform Configuration and Support: Evaluate scope of work, configure monitoring platforms, and provide ongoing support and development to ensure smooth operations.
  • Client Onboarding and Support: Assist with the onboarding of new and existing clients, providing internal and external training and end-user support as required.
  • Project Management: Participate in planning, tracking, documentation, and status updates for projects, ensuring timely and accurate delivery.
  • Continuous Improvement: Recognize areas for continuous improvement and collaborate with development teams to enhance our services.

Requirements:

  • Education and Certifications: Certifications related to network-connected audio-visual, video conferencing, and digital signage devices are preferred.
  • Knowledge and Skills: Thorough understanding of AV system components, integrations, infrastructure, control systems, and related technologies, with excellent communication and organizational skills.


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