
Senior Maintenance Technician
1 week ago
We are seeking a highly skilled and experienced Service Supervisor to join our team. As a key member of our organization, you will be responsible for installing, maintaining, and repairing our products across customer sites in India.
Main Responsibilities:- Install, maintain, and repair our products at customer locations.
- Diagnose issues efficiently and resolve warranty complaints.
- Provide on-site technical support and training to customers.
- Coordinate with internal technical and service teams for escalations and quick resolutions.
- Maintain accurate records of service activities, visits, and complaint status.
- Ensure compliance with safety standards and company service protocols.
- Build strong and lasting customer relationships, especially with Indian Railways and key stakeholders.
The ideal candidate will have strong technical knowledge of mechanical or electrical systems, troubleshooting and repair expertise in industrial or railway equipment, good problem-solving and decision-making abilities, willingness to travel extensively within the assigned region and across India, and strong communication skills with a customer-first mindset.
Candidates should hold a Diploma / ITI in Mechanical or Electrical Engineering and have prior experience in manufacturing, engineering, or railway industry preferred. Knowledge of service documentation and complaint tracking will be an advantage.
Key Skills:
- Technical knowledge of mechanical or electrical systems.
- Troubleshooting and repair expertise in industrial or railway equipment.
- Good problem-solving and decision-making abilities.
- Willingness to travel extensively.
- Strong communication skills.
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