IT Support Professional

6 days ago

Hyderabad, Telangana, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 20,10,000
Job Title

We are seeking a seasoned IT Support Professional to join our team.

  • The ideal candidate will have 4+ years of experience in IT support, including at least 2 years in a Level 2 capacity.
About the Role

This is an exciting opportunity for someone with expertise in Microsoft 365 administration, Exchange Online, and SharePoint Online to utilize their skills in a collaborative environment.

  • Key responsibilities include providing advanced support for Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint).
  • Work with an Architect for Exchange Online and SharePoint Online migrations, including cut-over and hybrid scenarios.
Device & Endpoint Management

Our ideal candidate will be responsible for configuring and supporting Intune device enrollment, compliance policies, and app deployments for Windows, iOS, and Android endpoints.

  • Administer on-prem AD and Azure AD: user lifecycle, group policies, authentication issues, and conditional access troubleshooting.
Troubleshooting & Monitoring

The selected candidate will diagnose and resolve Level 2 incidents remotely, minimizing downtime and ensuring system availability.

  • Proactively monitor infrastructure via RMM tools and escalate systemic issues.
Support & Triage Leadership

As an escalation point for Level 1 tickets, our ideal candidate will provide triage guidance and knowledge-sharing to upskill junior technicians.

Customer Engagement

Deliver user-focused support with clear communication, set expectations, and ensure timely resolution.

Qualifications & Requirements

To succeed in this role, you must possess:

  • A strong background in Active Directory/Azure AD user and group management, GPO, and authentication troubleshooting.
  • Broad understanding of Windows OS, basic networking (TCP/IP, DNS, VPN), and endpoint security principles.
  • Excellent analytical, documentation, and customer-service skills; ability to explain technical concepts clearly to non-technical users.
Why Join Us?

Flynaut offers a collaborative environment, continuous upskilling, and opportunities to work with the latest Microsoft cloud technologies.

  • Support Professional

    5 days ago

    Hyderabad, Telangana, India beBeeAdministrative Full time ₹ 9,00,000 - ₹ 12,00,000

    Administrative Support RoleWe are seeking an experienced and highly organized professional to support our operations. This individual will play a pivotal role in managing documentation, communications, and processes with precision and confidentiality.Key ResponsibilitiesDocument Management: Organize, maintain, and archive client, legal, and vendor-related...

  • Support Professional

    2 weeks ago

    Hyderabad, Telangana, India beBeecustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Support SpecialistThis role involves interacting with customers through various channels to resolve their inquiries and concerns.We are seeking a highly skilled and adaptable professional who can work effectively in a dynamic environment.

  • IT Support Professional

    1 week ago

    Hyderabad, Telangana, India beBeeSupport Full time ₹ 15,00,000 - ₹ 28,00,000

    Job DescriptionWe are seeking an experienced IT Support Professional to join our team. The successful candidate will be responsible for managing and resolving incidents efficiently, ensuring minimal disruption to business operations.The ideal candidate will have strong expertise in incident management and service desk operations, with a proven track record...

  • MAC Support Engineer

    1 week ago

    Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are seeking a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills.Key Responsibilities:• Provide...

  • MAC Support Engineer

    7 days ago

    Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time

    We are seeking a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills. Key Responsibilities: • Provide...

  • Senior Engineer/Support Engineer

    1 week ago

    Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time

    We are seeking a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills. Provide first-level support for...

  • Support Professional

    2 weeks ago

    Hyderabad, Telangana, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Technical Support RepresentativeRole OverviewAs a key member of our frontline team, you will engage with customers to resolve technical issues related to Microsoft software and hardware.Key Responsibilities:Customer Interaction: Respond to customer inquiries via phone, chat, or email in a professional and courteous manner.Troubleshooting: Diagnose...

  • Technical Support Specialist

    1 week ago

    Hyderabad, Telangana, India Intellect IT Full time US$ 90,000 - US$ 1,20,000 per year

    Company DescriptionIntellect IT operates on a "100% onshore (United States)" model, providing all our service offerings within the United States, either onsite at the customer site or at our development center in California. Our commitment to local operations ensures high-quality service and support. For more details, please visit our company's website at...

  • Administrative Support Professional

    2 weeks ago

    Hyderabad, Telangana, India beBeeProfessional Full time ₹ 25,00,000 - ₹ 45,00,000

    Role Summary:We are seeking a highly organized and detail-oriented professional to provide efficient support to clients. The successful candidate will prepare proposals, assist with basic documentation, maintain accurate records, communicate with clients, and handle email correspondence.Main Responsibilities:Provide professional support to clientsPrepare...

  • ETL Support Professional

    2 weeks ago

    Hyderabad, Telangana, India beBeeETLSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking a skilled ETL professional to support our operations in Hyderabad. The ideal candidate will have experience with Informatica/Python/AWS Technologies and applications, as well as strong knowledge of SQL/PL-SQL and Oracle databases.