Market Research Field Specialist

5 days ago

Bengaluru, Karnataka, India beBeeProject Full time US$ 60,000 - US$ 80,000
Market Research Project Coordinator

About our work:

  • We are a full-service market research agency specializing in the healthcare space.
  • We have proprietary panels that include over 1 million physicians across 75 specialties and substantial communities of allied HCPs, and payers.

Duties:

  1. Manage and control sampling and fieldwork, including screener review for allocated projects.
  2. Execute end-to-end project-related tasks, such as link setup, link testing, language requests, desk research, quality audit checks, and set up and delivery of study invitations.
  3. Manage exclusion lists, M3 Wallet approvals, invoicing, and cost reconciliation.
  4. Address Support Team and other stakeholders' requests in a timely manner.
  5. Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood.
  6. Takes notes and fills checklists during key meetings and shares them with attendees afterwards.
  7. Host market research pretest pilot interviews for clients and ensure interviews are conducted on time and as planned.
  8. Build, update, and track customized fielding plans for all projects as needed.
  9. Proactively seek alternative fieldwork strategies and find solutions to address response rates and costs on each project.
  10. Manage and control partners on quantitative projects throughout the life cycle of the project, ensuring that we achieve and exceed client expectations.
  11. Track, monitor, and report on sampling performance.
  12. Support PMs with invoicing, ensuring that projects are closed and ready for invoicing in a timely manner.
  13. Alert the Project Manager of a project when a fieldwork strategy is failing or getting off track or there is a quality concern and work together to find alternative solutions.
  14. Design and request multichannel recruitment methodologies for allocated projects, which could include email campaigns, calling, desk research, text messages, online advertisement, referral schemes, forums, blogs, patient groups, and associations networking and Social Media.
  15. Scheduling respondents for market research interviews, including creating the scheduler in the system, communication with respondents, coordinating shared moderator schedules, manual entry in MR system and moderator scheduling platforms.
  16. Help respondents log in to qualitative platforms for their interviews and troubleshoot any issues.

Requirements:

  • Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules.
  • Strong Microsoft Office skills, Excel, and quick learner of new technologies software.
  • Must have basic math skills, with the ability to calculate incidence rate, response rates, profit, etc.
  • Interest, natural curiosity or previous experience, exposure within the healthcare space.
  • Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success.
  • Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
  • Self-motivated and able to re-prioritize tasks throughout the workday.
  • Exceptional time management, organizational skills, attention to detail, and ability to multitask.
  • Fluent in English.

Preferred qualifications:

  • Bachelor's degree or equivalent preferred.
  • Relevant coursework in market research or healthcare preferred but not required.

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