Technical Manager

1 week ago

Bengaluru, Karnataka, India 5100 Kyndryl Solutions Private Limited Full time
Job Title: Technical Manager

At 5100 Kyndryl Solutions Private Limited, we are looking for a skilled Technical Manager to join our team. As a Technical Manager, you will be responsible for leading a team of technicians and engineers to design, build, and maintain our mission-critical technology systems.

Key Responsibilities:

Define vision and set direction for a team of technicians and engineers, anticipating strategic growth and scaling-related challenges.
Collaborate with internal service teams to troubleshoot and resolve server and network infrastructure issues.
Manage relationships with vendors, including IaaS, SaaS, and co-location providers.
Work with your team to build out best practices for operationally maintaining applications running on public cloud platforms.
Participate in the administration and maintenance of Skytap global infrastructure health, including responding to alerts and diagnosing and recovering from service-impacting incidents.
Create system and process documentation.
Direct the development of automation using Ansible and Puppet to standardize deployment and maintenance processes and reduce time to diagnose and repair defects.
Manage development of processes and tools related to procurement, building, and quality assurance of server hardware and storage systems, including configuration of out-of-band interfaces (iLO/iDRAC/BMC), BIOS settings, and firmware levels.

Requirements:

5+ years technical experience and strong knowledge of Unix/Linux operating systems.
5+ years experience performing hardware procurement, deployment, management, and troubleshooting, preferably with HPE, Dell, and Supermicro; experience with IBM Power systems is a plus.
Experience working with Virtualization/Cloud technologies, such as VMWare (preferred), OpenStack, AWS, Azure.
Experience with configuration management and orchestration using Ansible and/or Puppet.
Proficiency in monitoring, logging, and system management tools such as Zabbix, Splunk, and Device42.
Understanding of security concepts and technologies, including authentication, authorization, and accounting (AAA), encryption, and server hardening.
Working knowledge of Jira and Confluence or other ticketing and documentation tools.

About Us:

At 5100 Kyndryl Solutions Private Limited, we are committed to creating a workplace where all employees can find and provide support and advice. We welcome people of all cultures, backgrounds, and experiences. We offer state-of-the-art resources, Fortune 100 clients, and opportunities to innovate, build new capabilities, new relationships, new processes, and new value.

What You Can Expect:

With our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. We invest heavily in our employees, providing access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.

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