Workforce Management Lead

6 days ago


Alleppey, Kerala, India beBeeWorkforce Full time ₹ 12,00,000 - ₹ 13,00,000

Job Overview:

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We are seeking an experienced professional to join our team as a Workforce Management Leader. As an Assistant Manager, you will be responsible for driving strategic initiatives that improve workforce planning, forecasting, and scheduling.

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Key Responsibilities:

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  • Develop and implement data-driven strategies to optimize staffing levels and improve productivity.">
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.">
  • Collaborate with cross-functional teams to drive process improvements and best practices in workforce management.">
  • Analyze trends and create reports to provide actionable insights on resource utilization and efficiency.">
  • Ensure compliance with organizational policies and procedures.">
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Requirements:

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  • 5+ years of experience in Workforce Management within a large-scale operations environment.">
  • Strong expertise in forecasting, capacity planning, scheduling, and real-time monitoring.">
  • Proficiency in WFM tools and MS Excel (advanced level preferred).">
  • Excellent analytical, problem-solving, and communication skills.">
  • Ability to collaborate effectively with stakeholders and lead process improvements.">
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