Customer Service Advocate

5 days ago


Bellary, Karnataka, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000

Job Role:

We are looking for a Customer Experience intern to join our team.

The successful candidate will have the opportunity to work closely with our cross-functional teams to improve customer purchase and delivery experience.

Key Responsibilities:

  • Track and manage customer experience through proactive communication, including calls, surveys, and WhatsApp
  • Work on cross-departmental projects to enhance customer satisfaction
  • Have a customer-first attitude and be passionate about solving customer problems
  • Utilize data management skills to analyze complex customer data and identify churn insights

Requirements:

Eligibility:

  • Bachelor's or master's degree from a reputable university
  • Proficiency in Excel, analytics, and web tools for consumer engagement
  • Excellent communication and interpersonal skills
  • Fluency in English is a must
  • Problem-solving abilities and attention to detail
  • Ability to work collaboratively
  • Interest in FMCG and kids' nutrition is a plus
  • Flexibility to work in shifts, including weekends and holidays as needed

What We Offer:

A dynamic and fast-paced work environment where you can grow professionally and personally. Opportunities to develop your skills, network with like-minded professionals, and contribute to a mission-driven organization.



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