Full-Time Customer Service Advocate

7 days ago


Bellary, Karnataka, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 40,00,000

Job Summary

This is a full-time on-site role for a Customer Service Representative.

The ideal candidate will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a positive customer experience.

Key Responsibilities:

  • Interact with customers to address their inquiries and concerns.
  • Provide timely and efficient solutions to customer issues.
  • Develop strong relationships with customers to increase loyalty and retention.
  • Collaborate with internal teams to resolve customer complaints and issues.

Requirements

To succeed in this role, you will need:

  • Bachelor's degree in a related field or equivalent experience.
  • Strong verbal and written communication skills.
  • Ability to empathize with customers and provide exceptional service.
  • Problem-solving and conflict resolution skills.
  • Good organizational and time management skills.
  • Prior customer service experience is a plus.

Benefits

We offer a competitive salary package, including:

  • A salary of up to 4 LPA.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.

Location

This role is based in Mumbai, with multiple hiring locations across the city.



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