Transformative Education Professional

2 days ago

Cochin, Kerala, India beBeeLearning Full time ₹ 15,00,000 - ₹ 25,00,000

Immersive Learning Experience Specialist

About us:

We strive to provide high-quality education that is accessible and affordable to individuals, companies, and governments worldwide.

Through collaboration with top-tier universities across multiple continents, we offer educational programs that enable individuals to learn new skills and transform their lives, companies, and organizations.

Our unique model combines state-of-the-art technology, innovative curriculum, and hands-on instruction from senior faculty, mentors, and coaches to educate students globally.

The Immersive Learning Experience Specialist plays a critical role in shaping the student experience by guiding learners through their educational journey.

Candidates must have industry experience, demonstrated knowledge of the course subject area, and strong interpersonal skills. This is a full-time, remote role.

The purpose of this position is to provide assistance and aid learners enrolled in programs within the fields of machine learning, AI, data engineering, data science, and data analytics.

The successful candidate will have proven experience as a data engineer and/or data scientist, excellent time management skills, and a desire to work in a fast-paced educational tech environment where supplementing the educational journey of learners is priority.

We are looking for a professional who does not mind a busy schedule and wants to provide excellent internal and external customer service.

Key Responsibilities
  • Monitor and respond to all student inquiries via the learning management system and learner support software within 24 hours or less of submission
  • Rely on industry knowledge to quickly and clearly guide students through complex assignments and questions
  • Provide prompt feedback that includes pointed questions to help guide students towards correct answers and build problem-solving skills
  • Work with students who are both new to the subject matter, as well as those with experience or who are further along in their careers
  • Suggest course improvements to assigned Program Delivery Manager (PDM) and Designer to ensure content is communicated clearly, accurately, and effectively
  • Communicate and collaborate with the team on a regular basis to enhance course delivery and solve unexpected course challenges
Requirements
  • 5+ years of extensive work experience in data engineering, data science, or data analytics
  • Professional and/or academic experience in machine learning and artificial intelligence
  • Proficiency in JavaScript, Python, and GitHub
  • Experience using data visualization tools like Tableau
  • Experience using Microsoft Azure
  • Advanced academic background in mathematics, particularly statistics, calculus, and linear algebra
  • Excellent verbal and written communication and interpersonal skills
  • Experience using Canvas or other related learning management systems
Preferred Qualifications
  • Experience using Slack and Teams as communication tools
  • Experience working with support/service software or ticketing systems
  • Experience with bug tracking and feedback tools

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