Senior UX Design Lead for Payments Experience
3 weeks ago
Senior UX Design Lead for Payments Experience
We are seeking a creative and customer-obsessed senior UX design lead to help define the future of Payments Experience in India. This role will manage the UX design for India Payments, covering multiple broad areas.
Key Responsibilities:
- Provide UX thought leadership, identifying customer opportunities and critical UX interventions to influence product and technology decisions.
- Lead UX execution, including cross-pod prioritisation, resourcing, design, and customer validation.
- Achieve business goals and metrics through UX-driven improvements.
- Partner with product managers and tech leads across multiple areas to enhance the experience for millions of customers in India.
- Influence several broad areas, both directly and indirectly, to improve the overall payment experience.
Basic Qualifications:
- 10+ years of design experience.
- 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience.
- Experience managing teams.
- Master's degree in design, human-computer interaction (HCI).
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