Senior UX Design Director for Payments Experience

4 weeks ago


Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

Job Summary

Amazon Pay (India) Private Limited is seeking a seasoned UX design leader to spearhead the Payments Experience in India. This role will oversee the UX design for India Payments, encompassing multiple broad areas. As a UX leader, the individual will drive thought leadership, UX execution, and the achievement of business goals and metrics.

Key Responsibilities

  • Provide UX thought leadership, identifying customer opportunities and critical UX interventions to influence product and technology decisions
  • Lead UX execution, including cross-pod prioritisation, resourcing, design, and customer validation
  • Achieve business goals and metrics through UX-driven improvements
  • Partner with product managers and tech leads across multiple areas to enhance the experience for millions of customers in India
  • Influence several broad areas, both directly and indirectly, to improve the overall payment experience
  • Demonstrate a deep understanding of customer needs and drive a customer-obsessed approach to UX design

Requirements

  • 10+ years of design experience
  • 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience
  • Experience managing teams
  • Master's degree in design, human-computer interaction (HCI)


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