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Traceability Operations Coordinator Specialist

1 month ago

Bengaluru, Karnataka, India Primark Full time
Job Title: Traceability Operations Coordinator

A key role within our Supply Chain Team, the Traceability Operations Coordinator will be responsible for coordinating and supporting the traceability team.

About the Role

This is a fixed-term contract position that requires strong communication and relationship-building skills. You will work closely with suppliers, internal teams, and external partners to support our traceability strategy.

Key Responsibilities
  • Develop and maintain relationships with suppliers, internal teams, and external partners.
  • Support the traceability team in training, onboarding, and supporting suppliers to comply with Primark's traceability requirements.
  • Act as the first point of contact for supplier escalations and exception management.
  • Receive and respond to supplier traceability queries in a timely and accurate manner.
  • Assist suppliers in using traceability tools and functionalities.
  • Follow up with suppliers to ensure quality and timeliness of information provided.
  • Assist with data analysis and monitoring project progress.
  • Produce weekly updates and progress reports.
  • Create and maintain SOPs and documentation.
  • Organize and schedule supplier meetings, workshops, and conferences as required.
Requirements
  • Excellent communication and relationship-building skills.
  • Ability to work under pressure and manage multiple issues.
  • Cultural awareness, sensitivity, and confidentiality.
  • Excellent problem-solving and planning skills.
  • Attention to detail and accuracy.
  • Proficient in Microsoft Office programs, including Excel, Word, Project, and PowerPoint.

This is an exciting opportunity to join our team in India as a full-time employee. If you have the skills and experience we're looking for, please apply.