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Hotel Industry Customer Relationships
2 weeks ago
Role Summary:
We are seeking a skilled and customer-focused professional to join our team as a Customer Relationship Executive. In this role, you will play a key part in building and maintaining strong relationships with our clients through regular communication and collaboration.
Main Responsibilities:- Develop and maintain strong relationships with customers via phone calls, chats, and emails
- Share customer inquiries, concerns, and feedback with the relevant teams and follow up on resolutions
- Make proactive calls to confirm appointments and meetings
- Welcome and introduce customers to service representatives at the reception area
About the Opportunity:
This is an exciting chance to work in the hotel industry and contribute to delivering exceptional customer experiences. If you have a passion for customer service and relationship-building, we would love to hear from you.
