Night Shift HR Operations Manager

1 week ago

Thāne, Maharashtra, India beBeeCareer Full time ₹ 55,00,000

About this Role

This role is for an HR Business Partner who will serve as the primary point of contact for our night shift operations. You will be pivotal in ensuring employee satisfaction, engagement, and operational compliance.

Key Responsibilities:

  • Manage HR operations tailored to the night shift - onboarding, offboarding, attendance tracking, and employee relations.
  • Act as the main HR point of contact during US hours - addressing grievances, performance issues, and compliance matters.
  • Drive engagement initiatives and recognition programs for overnight teams.
  • Administer performance management, succession planning, and rewards & recognition processes.
  • Partner with operations leaders to forecast staffing needs and resolve shift-specific issues.
  • Generate HR metrics and analytics on attrition, attendance, engagement, and policy adherence to fuel continuous improvement.
  • Conduct exit interviews and feedback-driven action planning.
  • Ensure compliance with organizational policies, labor regulations, and POSH norms.
  • Support HR communications, training, and development initiatives for night shift associates.

Requirements & Skills:

  • Education: Graduate in any discipline.
  • Experience: Minimum 1 year in a BPO HR/Business HR/HRBP role.
  • Excellent interpersonal and written communication skills - especially for remote and night shift interactions.
  • Proficiency in HR tools and data analysis using Excel (VLOOKUPs, Pivot Tables) or HRMS systems.
  • Strong problem-solving, empathy, and conflict-resolution skills.
  • Self-starter with the ability to work autonomously.
  • Adaptable to dynamic shift schedules and US-night shift demands.
  • Highly organized, detail-oriented, and resilient in fast-paced environments.

Work Conditions:

  • Fixed US Night Shift (approx. 8:30 PM – 5:30 AM IST).
  • On-site presence required at the office; shift-support logistics (like cabs) to be detailed by the company as per policy.
  • Competition and dynamics specific to night shift HR operations - staying proactive about wellness and morale.

We are seeking an HR Business Partner who can drive engagement, retention, and operational excellence in a dynamic, fast-paced environment.

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