
Chief Transformation Architect
3 days ago
We are seeking an exceptional Business Systems Strategist to drive transformative change in our clients' operations by uncovering inefficiencies and designing effective systems that boost productivity and growth.
Key Responsibilities:- Lead strategic discovery to identify bottlenecks, quantify impact, and prioritize with client stakeholders from frontline staff to C-suite executives.
- Model current-state processes and data flows, then design future-state workflows that leverage better tools, data, and automation for optimal results.
- Evaluate and select the right mix of SaaS, AI, and integration options, balancing speed, cost, and scalability for each client's unique context.
- Draft phased implementation roadmaps that guide development teams and keep executives engaged throughout the transformation.
- Translate technical trade-offs into clear narratives that resonate with CFOs and developers alike, avoiding jargon.
- Coach client stakeholders through change, building champions and addressing concerns as new systems roll out.
- Partner with Automation Developers to validate designs, test edge cases, and ensure successful delivery.
- 5+ years of experience with a mix of technical consulting and hands-on process design for mid-market clients in consulting, agency, or internal transformation roles.
- Process design mastery: Quickly diagram complex workflows and spot bottlenecks using formal frameworks or digital whiteboards.
- Systems thinking and data architecture: Comfortable with relational schemas, API patterns, and designing clean hand-offs between systems without getting lost in technical details.
- SaaS market fluency: Track the shifting landscape and know when to recommend existing tools versus custom builds across CRMs, ERPs, and automation platforms.
- Cross-industry experience demonstrating your ability to learn new domains quickly and focus on key areas: process, people, and tools.
- Strong facilitation and communication skills with proven ability to lead stakeholder interviews and earn trust up to the C-suite.
- Technical literacy around integrating tools and workflows and modern automation, with understanding of when to use no-code versus custom development.
- Ai and automation expertise: Ability to identify practical Ai applications and create demos or use cases that help non-technical leaders see possibilities.
- Familiarity with popular no-code tools like Zapier, Airtable, or Make used by our clients.
- Knowledge of mid-market crms and erps and general implementation & integration quirks.
- Understanding of how mid-market companies approach budgets, timelines, and resources when adopting new technology.
- Basic sql or python skills for quick data analysis or proof-of-concepting.
- Experience helping non-technical teams adopt new workflows without overwhelming them.
This is an exciting opportunity to join our team of professionals dedicated to driving business success. As a Business Systems Strategist, you will play a key role in shaping our clients' futures by designing and implementing effective systems that unlock growth and improve efficiency.
If you have a passion for process improvement, a talent for technical storytelling, and a drive to deliver results, we want to hear from you
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