IT Change Management Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled IT Change Management Specialist to join our team at Microland. The successful candidate will be responsible for coordinating and facilitating cross-regional and global changes, ensuring adherence to the Change Management policy, and managing the Forward Schedule of Changes (FSC) / Change Calendar.
Key Responsibilities
Co-ordinate, facilitate, advice, and manage cross-regional and global changes
Act as a facilitator for/between the Regional Change Managers where necessary
Convene, chair, and minute the Global CAB (Change Advisory Board)
Ensure adherence to the Change Management policy both regionally and globally
Assess RFCs (Request for Changes) for completeness and validity
Ensure that Prioritization and Categorization of RFCs occur within limits defined for that region or globally
Reject RFCs which lack appropriate information
Provide authorization for all RFCs to proceed
Manage and communicate the Forward Schedule of Changes (FSC) / Change Calendar
Ensuring that RFCs have been raised for all changes taking place
Filtering, reviewing and assessing all of the changes that are raised
Determining the correct approval levels to be applied to the change
Steering changes through the review and approval process
Facilitating the risk and impact assessment process for each change
Preparing the documentation required to support the Technical Reviews and CAB meetings
Attending Technical Review meetings for change related items
Publication and circulation of the post-meeting change documentation for CAB meetings
Notifying change owners and implementers of the approval, rejection and rescheduling of changes
Confirming the closure and closure status of changes and conducting any post implementation reviews required
Production of management statistics on the Change Process
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