
Senior Operations Specialist
7 days ago
Job Overview:
As a key member of our team, you will be responsible for maintaining active communication with stakeholders and project managers regarding project progress.
This involves collaborating with cross-functional teams to understand and analyze administrative requirements, including scheduling meetings, training sessions, and coaching sessions. You will also manage travel arrangements, support invoicing closure, and provide back-end support to enable smooth execution and implementation of client projects.
Responsibilities:
- Maintain open communication channels with stakeholders and project managers.
- Collaborate with cross-functional teams to identify process improvements.
- Schedule meetings, training sessions, and coaching sessions to ensure timely completion.
- Manage travel arrangements and expenses.
- Support invoicing closure and calendar management to meet business objectives.
- Provide back-end support for client project implementation and coordination.
- Identify and suggest process improvements to enhance productivity and efficiency.
- Ensure compliance with internal processes and procedures.
- Drive operational excellence through KPIs and timely execution of SLAs.
Requirements:
- Minimum 1 year of relevant professional experience in operations or consulting.
Key Skills:
- Excellent communication and collaboration skills.
- Ability to analyze administrative requirements and identify process improvements.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office applications.
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