Client Services Representative

4 weeks ago


Andheri, Maharashtra, India IDAC Nova Exhibitions & Conference Full time
  • About the Role:
  • As a Client Services Representative at IDAC Nova Exhibitions & Conferences, you will play a crucial role in building and maintaining strong relationships with our clients. This includes conducting market research, identifying target industries, and evaluating client needs to tailor our company's offerings.
  • Responsibilities:
    • Conduct thorough analysis of potential clients through market research and client consultations
    • Regularly interact with clients through telephone calls and email communication to register them for conferences, address concerns, and provide support
    • Liaise with clients onsite during events to ensure their concerns and needs are promptly addressed
    • Respond to client inquiries promptly and professionally, demonstrating excellent customer service skills
    • Develop and maintain strong relationships with key clients to deliver increased revenue
    • Perform ad hoc duties as required, such as preparing reports and conducting presentations
  • Requirements:
  • Strong communication and interpersonal skills
  • Focused and goal-oriented individual
  • Proficient Excel skills
  • Ability to travel around the country (25%) to attend industry events and conferences


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