Client Services Representative
4 weeks ago
- About the Role:
- As a Client Services Representative at IDAC Nova Exhibitions & Conferences, you will play a crucial role in building and maintaining strong relationships with our clients. This includes conducting market research, identifying target industries, and evaluating client needs to tailor our company's offerings.
- Responsibilities:
- Conduct thorough analysis of potential clients through market research and client consultations
- Regularly interact with clients through telephone calls and email communication to register them for conferences, address concerns, and provide support
- Liaise with clients onsite during events to ensure their concerns and needs are promptly addressed
- Respond to client inquiries promptly and professionally, demonstrating excellent customer service skills
- Develop and maintain strong relationships with key clients to deliver increased revenue
- Perform ad hoc duties as required, such as preparing reports and conducting presentations
- Requirements:
- Strong communication and interpersonal skills
- Focused and goal-oriented individual
- Proficient Excel skills
- Ability to travel around the country (25%) to attend industry events and conferences
-
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