Customer Service Representative

3 weeks ago


Vadodara, Gujarat, India H&M Virtual Services Pvt. Ltd. Full time

About the Role:

We are seeking an experienced Customer Service Representative to join our team at H&M Virtual Services Pvt. Ltd.

Key Responsibilities:

  • Providing exceptional customer service to our Australian-based solar retailers.
  • Assisting with customer inquiries, complaints, and issues related to solar panel installations.
  • Collaborating with internal teams to resolve customer concerns and improve overall customer experience.
  • Maintaining accurate records of customer interactions and transactions.

Requirements:

  • High school diploma or equivalent.
  • Proven experience in customer service, preferably in a call center or customer support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • Training and development programs.
  • Dynamic and fast-paced work environment.


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