AccorHotel Assistant Manager
3 weeks ago
Assistant Manager
About the RoleWe are seeking an experienced and skilled Assistant Manager to join our team at AccorHotel. This is a fantastic opportunity for someone looking to take their career to the next level and be part of a dynamic and fast-paced environment.
About You
- You have a strong background in hospitality, preferably with experience in supervisory or management positions in housekeeping.
- You possess excellent communication and interpersonal skills, with the ability to work effectively with employees, guests, and other stakeholders.
- You are highly organized, efficient, and able to prioritize tasks effectively.
Responsibilities
Key Responsibilities:- Administration: Ensure all departmental statutory requirements are met, implement departmental systems, and prepare gate passes for lost and found items.
- Customer Service: Track guest satisfaction scores, meet with guests regularly, and focus on areas of deficiency.
- Financial: Ensure all ordering is within budget, carry out periodic inventories, and verify outsourcing bills.
- Operational: Plan staff duties via duty rosters, ensure correct processes are carried out by team leaders, and oversee operational supplies.
- Personnel: Assist in selection of team leaders and associates, attend briefings, and address any associate complaints or issues.
- Training: Conduct departmental trainings, delegate duties, develop trainers, and instill company training philosophies.
Qualifications and Requirements
- A college degree preferred, with emphasis in hospitality.
- Ability to speak English and Spanish.
- Computer knowledge (Windows platform).
- At least 2 years' experience in supervisory/management position in housekeeping.
What We Offer
- A competitive salary of $60,000 - $80,000 per annum.
- A comprehensive benefits package, including medical insurance, paid time off, and professional development opportunities.
Contact Information
Please submit your resume and cover letter to apply for this exciting opportunity.
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