AccorHotel Assistant Manager

3 weeks ago


Mumbai, Maharashtra, India AccorHotel Full time

Assistant Manager

About the Role

We are seeking an experienced and skilled Assistant Manager to join our team at AccorHotel. This is a fantastic opportunity for someone looking to take their career to the next level and be part of a dynamic and fast-paced environment.

About You

  • You have a strong background in hospitality, preferably with experience in supervisory or management positions in housekeeping.
  • You possess excellent communication and interpersonal skills, with the ability to work effectively with employees, guests, and other stakeholders.
  • You are highly organized, efficient, and able to prioritize tasks effectively.

Responsibilities

Key Responsibilities:
  • Administration: Ensure all departmental statutory requirements are met, implement departmental systems, and prepare gate passes for lost and found items.
  • Customer Service: Track guest satisfaction scores, meet with guests regularly, and focus on areas of deficiency.
  • Financial: Ensure all ordering is within budget, carry out periodic inventories, and verify outsourcing bills.
  • Operational: Plan staff duties via duty rosters, ensure correct processes are carried out by team leaders, and oversee operational supplies.
  • Personnel: Assist in selection of team leaders and associates, attend briefings, and address any associate complaints or issues.
  • Training: Conduct departmental trainings, delegate duties, develop trainers, and instill company training philosophies.

Qualifications and Requirements

  • A college degree preferred, with emphasis in hospitality.
  • Ability to speak English and Spanish.
  • Computer knowledge (Windows platform).
  • At least 2 years' experience in supervisory/management position in housekeeping.

What We Offer

  • A competitive salary of $60,000 - $80,000 per annum.
  • A comprehensive benefits package, including medical insurance, paid time off, and professional development opportunities.

Contact Information

Please submit your resume and cover letter to apply for this exciting opportunity.



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